At Pemberley Design, we are committed to maintaining the trust and confidence of our visitors to our web site. In particular, we want you to know that Pemberley Design is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. If you read on in this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure. 


Website Cookies

Our website places cookies, which are small data files, on your computer or handheld device. This is standard practice for all websites.

Cookies are essential for helping us deliver a high quality website and online shopping experience for our customers, and some collect information about browsing and buying behaviour.

By using and browsing the Pemberley Design website, you consent to cookies being used in accordance with our policy. If you do not consent, you must disable cookies or refrain from using the site.

Google Analytics

When someone visits we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Mailing Lists

As part of the registration process for our services and monthly e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at info

Purchasing Data

When you purchase items through the PEMBERLEY website your name, address data, email and contact number will be stored in our CRM system. Please be assured that we do not share your personal details with any other company without your consent.

Third Parties

We DO NOT share personal information with other organisations.

We will also not share sensitive information or your payment details.

Access to Your Personal Information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to

Changes to this Privacy Notice

This policy has been setup on 01/02/2021 and will be reviewed every six months and as and when new regulations arise.

Our website address is:

Prices displayed prices are full UK retail prices including VAT at 20%

Complaints about the products must be notified either by email or registered letter within 7 days from receipt of goods. Later complaints will not be accepted. Goods signed for as in good condition cannot later be exchanged as faulty

Delivery time indicated on an order confirmation does not bind the company and can be modified with reasonable delay

Changing of products The manufacturing company reserve the right to change the products whenever and without notice for technical production reasons

Measurements Dimensions of the décor and furniture items are in cm and are executed with a tolerance of 2%.

Returns / Refunds item non returnable, UK mainland delivery included.